16/09/2020

Director Medical Services

  • Derwent
  • Sydney NSW, Australia
Full time Health Care

Job Description

  • Unique and influential role – help shape and deliver the highest standards of medical care across one of the world’s most respected Ambulance services.

NSW Ambulance is one of the largest and most modern ambulance services in the world and is recognised as a global leader and beacon of thought leadership in its field.  It is a division of NSW Health and provides emergency and non-emergency clinical care, retrieval and specialist patient transport services to a population of over 8 million, delivered by its 6,000 staff through 250 locations across metropolitan and regional NSW. Through its fleet of 1,500 road based vehicles, helicopter operations, fixed wing aircraft, off-road vehicles, snowmobiles and other bespoke rescue options, NSW Ambulance provides comprehensive rapid response services across a diverse range of scenarios and geographical locations.  It is a highly complex, geographically distributed organisation with significant multi-stakeholder involvement across its operations, both centrally and locally.

As part of the strategy to create a more integrated organisational structure and culture across NSW Ambulance, the decision has been made to create the role of Director of Medical Services.  In this high profile and strategic role, you will:

  • Provide expert medical and clinical advice across the organisation and act as a key advisor to the Chief Executive and the Executive Director Clinical Systems;
  • Provide expert leadership and guidance around clinical governance and patient safety initiatives, ensuring statewide priorities are met, in accordance with NSW Health and NSW Ambulance policy;
  • Work with key stakeholders to strengthen the standards of clinical care, patient safety, professional ethics, education and research across all clinical divisions within NSW Ambulance including paramedical, medical, nursing, psychology, and pharmacy;
  • Drive the organisational and cultural change in these critical areas and lead the medical, paramedical, nursing, psychology and pharmacy teams on this transformation journey, whilst continually enhancing patient experience;
  • Forge strong relationships across the organisation as well as with a variety of external stakeholders including other state-wide, national and international emergency services, NSW Ministry of Health, local health districts and other associated agencies;
  • Foster a responsive, future focused and contemporary culture which supports staff to deliver true excellence in patient care.

We are seeking an accomplished medical leader with a track record of driving successful change across a complex hospital, health service or emergency service agency. You’ll be a senior specialist medical practitioner and Fellow of a relevant postgraduate Medical College such as ACEM, CICM, ANZCA, RACMA.  You’ll demonstrate significant achievement across a broad spectrum of areas including: contemporary prehospital clinical practice; the creation and delivery of innovative clinical education programs; the design and implementation of clinical governance frameworks and the translation of strategic reform into operational outcomes. You’ll have an affinity for the paramedical profession and emergency services healthcare delivery. Outstanding leadership, communication and engagement skills are critical, as is the ability to influence multiple and diverse stakeholders.

This role represents a unique and exciting opportunity to help transform the future of NSW Ambulance and ultimately deliver world class healthcare to the communities served. Professionally, there is also the flexibility to balance this role with other professional activities such as clinical practice.

NSW Health values diversity and is committed to building an inclusive workplace culture that reflects the community it serves; we encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people and people with a disability.

For a confidential discussion or to request an information pack, please call Rob Macmillan, Partner - Health or Zoya Salah at Derwent Search on 02 9091 3226 or email [email protected] quoting reference 27536. Closing date for applications is Sunday 4th October.

Position description


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