Director of Emergency Services

We are currently inviting applications for the position of Director of Emergency Services at St Andrews War Memorial Hospital

St Andrews provides a high-quality, well-established Emergency Service to residents of inner-Brisbane, through its comprehensive 24/7 centre based in Spring Hill. A Consultant-led service, the department offers an interesting and diverse caseload for team members, catering to the majority of clinical sub-specialities during presentations. With St Andrews tertiary status, and a high-admission rate, the department also plays host as a training ground for numerous medical students annually.

A well-respected team within the hospital, the Emergency Centre prides itself on working collegially with other departments and Medical Specialists within St Andrews. With long-serving team-members and excellent interdisciplinary relationships with clinical staff, the department promotes a culture of support, collaboration and a commitment to excellence.

The Role:

A diverse and challenging opportunity, the Director of Emergency Services will work effectively with Visiting Medical Practitioners, Clinical Nurse Managers and all other relevant hospital personnel to ensure the efficient and effective provision of emergency services within the context of the broader Hospital operations. They will:

• Establish and lead sound Clinical Governance, Quality and Safety systems and processes for St Andrew’s Emergency Medicine Services.
• Work effectively with the relevant custodians of the Emergency Centre budget to optimise revenue and efficiency.
• Lead the promotion and marketing strategies in the public, General Practitioner and Visiting Medical Practitioner community
• Ensure that emergency services continue to innovate and assess and advise on new techniques, new equipment, new models of service delivery and new models of care, developing Clinical and Patient Flow Protocols and Pathways for emergency services in consultation with relevant clinicians and VMPs
• Develop appropriate clinical benchmarks including Key Performance Indicators including Triage and transfer times, treatment and care times etc
• Establish and maintain effective education strategies and programs for all Emergency Service medical staff and work with other managers to develop interdisciplinary education strategies and opportunities
• Successfully manage and resolve issues and complaints from VMPs, patients and families and others as required

This position is working permanent part time 0.4 p/fortnight, with the opportunity to supplement hours as a Consultant. 

About You:

You’ll demonstrate extensive clinical and administrative experience in Emergency Medicine, ideally with a background in senior leadership or management of medical teams. With active Fellowship with Australian College of Emergency Medicine and current AHPRA registration, your experience has equipped you with the interpersonal skills to effectively work with and draw on the services of a multi-disciplinary team, expertly engaging and negotiating with VMP’s, nursing and paramedical team members.

 With a well-rounded knowledge of contemporary Emergency Medicine practices, you’ll demonstrate:

• An ability to establish sound clinical governance processes and systems
• Sound understanding of ethical issues relating to emergency medicine.
• Expertise in medico-legal matters pertaining to emergency medicine functioning
• Understanding of clinical indicator development and clinical process measurement and improvement
• An ability to form effective relationships with other stakeholders including other Hospitals, Queensland Health and QAS

What we offer: 

Together with The Wesley Hospital, Buderim Private Hospital and St Stephens Hospital, we are part of UnitingCare, the largest not-for-profit provider of healthcare and community services in the state, and home to over 17, 000 employees and 9, 000 volunteers.

Our mission is to improve the health of individuals and their families. We differentiate ourselves by living out our values to optimise patient care and experience through committed and inspired leadership and the dedication of our people. We believe in rewarding and recognising our people through:

• Not-for-profit salary packaging options/ Access to non-taxable meal & entertainment card
• One-on-one support from pastoral care team & employee assistance programs
• Retail, Health Insurance and Gym Membership Discounts
• Hospital admissions discounts
• Additional paid parental leave, education leave & additional leave purchases.
• Flexible work environments, including family-friendly rostering

Apply Now:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Please Note: To ensure the health and safety of our people, and the clients, residents, patients and people we serve at Uniting Care Queensland, all staff are required to comply with statutory and Government requirements, such as public health directions, and Uniting Care's vaccination policy requirements, with respect to COVID-19 vaccinations. The successful applicant must be able to meet Uniting Care's mandate of receiving all recommended doses of approved Covid-19 vaccines (including boosters) approved by the Therapeutic Goods Administration and the provision of Covid-19 Certificate before commencing employment. 

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. We know that when our people feel respected and valued, we empower them to share that within the communities we serve and to provide the very best care. We highly encourage applications from people who identify as Aboriginal and/or Torres Strait Islander.